Last updated: 17 May 2025

Swas Collective (“Swas,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit swascollective.com (the “Site”) or interact with us in any other way. By using our Site, you agree to the practices described below.

1. Information We Collect

  • Type of Data

  • What It Includes

  • How We Collect It

  • Personal Information

  • Name, postal address, email, phone number, payment details

  • During account creation, checkout, or when you contact us

  • Usage Data

  • Pages visited, time spent, clicks, referring pages, IP address, browser type

  • Cookies, log files, analytics tools

  • Device Data

  • Device type, operating system, mobile identifiers

  • Cookies, pixels, SDKs

  • Marketing Preferences

  • Newsletter opt‑ins, communication choices

  • Forms, account settings

    • We do not knowingly collect personal data from children under 13. If we learn that a child has provided us with personal information, we will delete it immediately.

    2. How We Use Your Information

    We use the data we collect to:
    • Process Orders & Deliver Products – confirm payments, arrange shipping, handle returns.
    • Improve Your Experience – personalize content, remember preferences, and optimize site performance.
    • Communicate With You – send transactional emails, respond to inquiries, and deliver marketing updates (with your consent).
    • Analyze & Secure – monitor usage, detect fraud, and maintain the security of our services.
    • Comply With Laws – meet legal, regulatory, or contractual obligations.

    3. Legal Bases for Processing (EU/UK Visitors)

    We process your Personal Information under these legal bases:
    • Contractual Necessity – confirm to fulfill orders or provide requested services.
    • Legitimate Interests – to improve our services, prevent fraud, or market similar products.
    • Consent – for optional marketing communications.
    • Legal Obligation – to comply with tax, accounting, or other laws.

    4. Sharing Your Information

    We do not sell your personal data. We share it only with:

    • Service Providers - payment processors, shipping carriers, email platforms—solely to perform their tasks for us.
    • Analytics & Marketing Partners – Google Analytics, Meta Ads, etc., to understand site usage and serve relevant ads.
    • Legal Authorities – if required by law, court order, or to protect our rights.
    • Business Transfers – in the unlikely event of a merger, acquisition, or asset sale.
    All partners are obligated to protect your data and use it only for the specific purpose we’ve designated.
    5. Cookies & Tracking Technologies
    We use first‑ and third‑party cookies, web beacons, and pixels to recognize your browser, improve site performance, and display personalized ads. You can disable cookies via your browser settings, but certain features may become unavailable.
    6. Data Retention
    We retain Personal Information only as long as necessary to fulfill the purposes described in this Policy—typically 7 years for purchase records (for tax compliance) and shorter for marketing data, unless you withdraw consent sooner.

    7. Your Rights

    Depending on your jurisdiction, you may have the right to:
    • Access the personal data we hold about you.
    • Correct inaccuracies in your information.
    • Delete your data (“right to be forgotten”).
    • Restrict or Object to certain processing activities.
    • Withdraw Consent for marketing at any time (click “unsubscribe” in our emails).
    • Data Portability – receive your data in a structured, machine‑readable format.

    To exercise these rights, contact us at reach@swascollective.com.

    8. International Transfers
    Swas is based in Canada, but we may transfer data to service providers in other countries. Wherever we transfer, store, or process your information, we take reasonable steps to protect it, including standard contractual clauses or equivalent safeguards required by applicable law.
    9. Security Measures
    We employ industry‑standard safeguards—SSL encryption, PCI‑compliant payment processing, firewalls, and access controls—to protect your data. No method of transmission is 100 % secure, but we continuously review and upgrade our practices.
    10. Changes to This Policy
    We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date. Material changes will be highlighted or communicated via email if appropriate.
    11. Contact Us
    Questions, requests, or concerns regarding privacy?
    • Phone: +1‑647‑501‑8500
    • Email: reach@swascollective.com
    • Address : Swas Collective, 344 River Oaks Blvd West, Ontario, Canada L6H 5E8
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